Basic data protection information

In compliance with the provisions of current legislation on the protection of personal data, we inform you that, by accepting this Privacy Policy, you provide your personal data on a voluntary and non-compulsory basis and you unequivocally and expressly consent to the processing by EL HOGAR DE LELU TURISMO RURAL, S.L. – in its capacity as Data Controller – of the personal data collected or obtained (mainly through forms or e-mail links) through this website with domains https://elhogardelelu.com and https://elhogardelelu.es.

At EL HOGAR DE LELU TURISMO RURAL, S.L. we protect your personal data in accordance with current legislation and our internal data privacy policies. In this regard, we maintain appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and/or against accidental loss, alteration, disclosure or access, as well as against accidental or unlawful destruction or damage.

1 Who processes your data?

Personal data that may be collected through the use of this website will be treated confidentially by:

• Identification of the website owner: EL HOGAR DE LELU TURISMO RURAL, S.L.
• I.F.: B52576881
• Company registered in the Mercantile Register of Asturias, T 4376, F 146, S 8, H AS 55914, I/A 1
• Signature of the Tourism Register of the Region of Asturias AT.1507.AS
• Address/Commercial address: CAMÍN DE MILIO NICETO, 285
• Postcode and town: 33314, QUINTES, VILLAVICIOSA, ASTURIAS
• E-mail address: info@elhogardelelu.com
• Phone: 617 899 812

 

Further information about the person responsible for this website can be found in our Legal Notice.

2 Which data do we process?

Personal data can be diverse and include, among many others, e-mail addresses, IP addresses, first and last names, postal addresses, telephone numbers…

Through this website, EL HOGAR DE LELU TURISMO RURAL, S.L. collects or receives personal data from users who visit and/or interact with it. In some cases, personal data is provided directly by the user (e.g.: your email address, by subscribing to the newsletter, or information provided through communications sent via the contact form). In other cases, the data is obtained indirectly (e.g. for statistical purposes in order to analyse the use made of this website or your IP address for session management).

3 For what purposes do we process your data?

The purposes of the processing of your personal data, collected through browsing this website, are:

 

• The maintenance and management of relations between EL HOGAR DE LELU TURISMO RURAL, S.L. and users.
• Where appropriate, the performance of commercial work and promotional and advertising activities (providing interested parties with offers of products and services of interest to them), within the framework of the services offered or provided by EL HOGAR DE LELU TURISMO RURAL, S.L. and always with the prior request for their express consent to do so.
• Management of communications and the sending of information that have been requested by the user, where appropriate, including matters relating to the management of accommodation bookings.

 

Where appropriate, promotional activities will be carried out by sending commercial communications by e-mail or equivalent electronic means of communication. To this end, you must give your express consent by ticking the ‘I accept’ box when EL HOGAR DE LELU TURISMO RURAL, S.L. asks you for personal data (e.g.: your e-mail address) in order to send you commercial electronic communications. Similarly, in the event that you wish to revoke the consent given for this purpose, you should contact EL HOGAR DE LELU TURISMO RURAL, S.L. by e-mail at info@elhogardelelu.com stating your wish to stop receiving commercial communications by electronic or similar means.

We will not process your data in a way that is incompatible with the stated purposes – unless you expressly consent to the new purposes and you have been informed of this – and we will not make automated decisions based on your profile.

4 How long will we keep your data?

Your personal data may be kept for as long as they are useful for the purposes for which they were obtained (indicated in the previous point), to determine any possible liabilities that may arise from the purpose and, in any case, as long as you have not requested their deletion. We will not keep them for longer than necessary, always respecting the provisions of current legislation on the protection of personal data.

With regard to the personal data obtained by the management of cookies used by this website, you can consult our Cookies Policy.

5 What is the legal basis (legitimation) for processing your data?

The legal basis for processing your personal data is your unambiguous consent, which you may withdraw at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal. Likewise, some processing may be based on the legitimate interest of EL HOGAR DE LELU TURISMO RURAL, S.L. or third parties (e.g.: to improve our services, guarantee the security of the network and information and/or offer you personalised advertising when you accept it).

6 Will your data be disclosed to third parties (recipients)?

The personal data collected through this website will not be transferred or communicated to third parties, except for legal obligations, execution of contracts in which it is necessary or, in any case, prior information and request for your express consent to do so (for example, and where appropriate, for the management of cookies, indicating the corresponding third parties in each case), except for those cases in which it is not necessary to obtain them because the provision of the services offered necessarily requires the connection with third party files. We remind all users that, in the event of a reservation being made in our accommodation, certain personal data must be transferred to the competent authorities, in compliance with the legal obligations applicable to those responsible for tourism services.

In this regard, our website is managed by an external computer company, whose legitimacy for the processing of user data is the execution of the contract of the order and / or provision of services.

Under no circumstances will your data be transferred by EL HOGAR DE LELU TURISMO RURAL, S.L. to third countries.

Furthermore, this website may contain links to third-party websites, whose privacy policies are unrelated to those of EL HOGAR DE LELU TURISMO RURAL, S.L. By accessing such websites, you can decide whether to accept their privacy and cookie policies.

In the case of third-party cookies, you can consult their privacy policies through the table of cookies used by this website.

7 What are your data protection rights and how can you exercise them?

 

If you are interested, you may exercise the rights that, as the owner of your personal data, you have under the current legislation on the protection of personal data, such as:

 

• Right to request access to your personal data. Any person has the right to obtain confirmation as to whether or not EL HOGAR DE LELU TURISMO RURAL, S.L. is processing personal data concerning him/her; likewise, interested parties have the right to access their personal data, if we hold them.
• The right to request the rectification of inaccurate data or, where appropriate, to request their deletion when, among other reasons, they are no longer necessary for the purposes for which they were collected.
• The right to request the limitation of their processing. In certain circumstances, data subjects may request that we limit the processing of their data, in which case we will only retain the data for the exercise or defence of claims and the fulfilment of legal and tax obligations, as appropriate.
• Right to object to processing. In certain situations, and for reasons relating to their particular situation, data subjects may object to the processing of their data. We will stop processing them, except for compelling legitimate reasons and/or the exercise or defence of possible claims.
• Right to data portability. Individuals may obtain the data they have provided to EL HOGAR DE LELU TURISMO RURAL, S.L. (as data controller) in a structured, commonly used and machine-readable format, and may also request its transmission to another company, provided that this is technically possible, that the data processing is carried out by automated means and is based on consent or a contract and that the corresponding data has been provided by the user and concerns him/her.
• The right not to be subject to automated decisions, including profiling, in order to avoid being subject to such decisions when they have legal effects or significantly affect the user in a similar way, taking into account the exceptions and limitations provided for by law.

 

Similarly, you will have the right to withdraw or revoke the consent initially given for the processing of your personal data -without affecting the lawfulness of the processing based on the consent prior to its withdrawal-, as well as to file the appropriate claims for the defence of your rights before the Spanish Data Protection Agency (AEPD).

You may exercise the above-mentioned rights by means of a written and signed request addressed to the attention of the Responsible for the Processing, by means of one of these two options:

 

• Post: CAMÍN DE MILIO NICETO, 285, 33314, QUINTES, VILLAVICIOSA, ASTURIAS
• E-mail: info@elhogardelelu.com

 

In this request, you must indicate:

 

• The request or right being exercised.
• If necessary, the documentation on which it is based.
• Your name and surname(s).
• An address and/or e-mail address for notification purposes.
• A copy of your ID, passport or equivalent identity document.

 

Regarding the exercise of your rights, you can obtain more information at the following link (AEPD): https://www.aepd.es/es/derechos-y-deberes/conoce-tus-derechos.

8 Does the owner of this website have social networks and can you process my data through them?

At EL HOGAR DE LELU TURISMO RURAL, S.L. we have or may have open profiles on the main social networks (Facebook, Twitter, LinkedIn…), and we are considered responsible for the processing of the personal data that we process from the users of our social networks and/or the followers that we have on them. The treatment that we will carry out on said data will be that which the social network allows to the business profiles within their policies of use and privacy. Thus, from EL HOGAR DE LELU TURISMO RURAL, S.L. we can inform our users/followers, by any means that the social network allows us, about our activities, new products, acts and events, as well as about offers and all kinds of services.

EL HOGAR DE LELU TURISMO RURAL, S.L. will not extract data from social networks, unless such data collection is carried out on an ad hoc basis and with the prior informed and express consent of the users.

9 How can you know if you are in a safe environment?

This website may have the SSL Certificate (Secure Socket Layer) to ensure the security of data transmission between your browser and our site. This means that browsing and connection to the latter is offered by means of a secure server, allowing the information to be transmitted in encrypted form and that it can only be intelligible to the user’s device and the owner of the website. In this sense, the use of the SSL protocol guarantees that the user communicates his/her data to the server centre of this website (and not to any other) and prevents the possible reading or manipulation of the data transmitted by the user by third parties.

To verify that you are in a safe environment, you can choose one of these options:

 

• Check that the address of the website in question begins with https://.
• Check that a padlock icon appears in the address bar of your browser.
• Verify the presence of the SSL certificate by checking the properties of the website in your browser, consulting its characteristics.

 

10 Are there any other issues that you, as a user, should be aware of?

EL HOGAR DE LELU TURISMO RURAL, S.L. reserves the right to modify the present Privacy Policy in accordance with possible variations that the Law may experience, and these changes shall be introduced with sufficient notice to comply with both the regulations on the protection of personal data and the criteria adopted and followed by the Spanish Data Protection Agency (AEPD).

If you would like more information about our data protection policies, please contact us at info@elhogardelelu.com or visit the following links:

• Legal Notice
• Cookie Policy
• Terms and Conditions

 

For other questions in this area, you can visit the website of the Spanish Data Protection Agency (AEPD): https://www.aepd.es/es.